Welcome to Journey With Carers Pty Ltd, where your journey is our priority! We believe in fostering a warm and supportive environment for individuals with disabilities, and we are thrilled to have you as part of our community. As you embark on this journey with us, it’s essential to understand your rights and responsibilities. We’ve put together this guide to ensure that you have all the information you need in a happy and lively way.

Your Rights

1. Dignity and Respect
At Journey With Carers, we uphold your right to be treated with dignity and respect. Our dedicated team is committed to creating an inclusive and welcoming space where everyone feels valued and appreciated.

2. Choice and Control
We believe in empowering you to make choices about your own life. Whether it’s deciding on the support you receive or planning your daily activities, we’re here to assist you in achieving the level of control that suits your individual needs.

3. Privacy and Confidentiality
Your privacy is of utmost importance to us. Journey With Carers is dedicated to maintaining the confidentiality of your personal information, ensuring that your trust in our services is well-placed.

4. Participation and Inclusion
We celebrate diversity and promote active participation in community life. Our programs and services are designed to encourage social inclusion and provide opportunities for you to engage with others in a meaningful way.

Your Responsibilities

1. Open Communication
A key aspect of a successful journey is open communication. We encourage you to express your needs, preferences, and concerns openly, allowing us to tailor our support to meet your individual requirements.

2. Collaboration with Carers
Collaboration is the cornerstone of effective care. By working together with your carers, you can actively contribute to the planning and implementation of your support, ensuring a personalized and effective experience.

3. Respecting Others
Just as we uphold your right to dignity and respect, we kindly request that you extend the same courtesy to others within our community. Creating a positive and inclusive environment is a collective effort.

4. Timely Communication
Should there be any changes in your circumstances or needs, we appreciate prompt communication. This allows us to adjust our services accordingly, ensuring that you receive the best possible support.

Get in Touch!

Your journey with us is a shared adventure, and we’re here to make it as joyful and fulfilling as possible. If you have any questions, concerns, or simply want to share your experiences, feel free to reach out to us at info@journeywithcarers.com.au. Your rights and responsibilities matter to us, and we’re here to support you every step of the way!

Thank you for choosing Journey With Carers Pty. Ltd. – where your journey is our joy!